FAQ
The Ins And Outs of How We Do Business
The longevity of artificial turf greatly depends on the type of usage, maintenance, and installation quality. With proper care, high-quality products can last decades.
Yes, during the warmer months artificial turf can heat up, much like sand, asphalt, or other outdoor surfaces. If you’re concerned about the temperature, simply give the turf a quick rinse with a hose, and it will cool down almost instantly.
As part of our maintenace services, we can come and clean the artificial turf for you. If you are interested in maintaining your area yourself, you can, in most cases, simply rinse with a garden hose. 1. Rinse - Dust, Pollen, Other Airborne Pollutants: Let rain do the cleaning whenever possible. If you’re in a dry area, give your turf a good rinse every now and then.
2. Mop - For light dirt: Mix a teaspoon of mild detergent with a pint of hot water. Sponge mop the area and rinse thoroughly.
3. Spray Solution - For tougher stains: Like spills or pet messes, try using a solution of 3% ammonia in water followed by a thorough rinse.
Absolutely!
Artificial turf is an excellent choice for poolside areas and is widely used in both residential and commercial settings.
Homeowners love the added traction, comfort, and natural look it brings to their pool surroundings. Unlike traditional ground covers, turf creates a lush, slip-resistant surface that stands up to heavy foot traffic and won’t be harmed by pool chemicals.
For best results, choose a turf with a fully permeable backing so splashed water drains efficiently, keeping your pool area safe and low-maintenance.
Yes — and it’s one of the most popular uses for residential turf today.
Natural lawns often struggle to keep up with pets, especially dogs, who can quickly create worn paths and unsightly brown spots from urine. Artificial grass solves these issues, providing a durable, mess-free surface that looks great year-round.
It’s an ideal choice for dog runs or pet-friendly backyards, offering a clean, long-lasting solution that both you and your pets will love.
Not at all! One of the biggest reasons artificial grass is so popular for pet owners is its durability and low maintenance.
When you choose a turf designed specifically for pets, it can handle heavy paw traffic, resist digging, and eliminate the brown spots caused by dog urine.
That’s why dog parks, veterinary clinics, and pet-care facilities rely on artificial turf — it’s a long-lasting, hassle-free solution that delivers a great return on investment.
Dogs often return to the same spots, which can lead to urine buildup in the turf backing — the perfect environment for odor-causing bacteria. Debris like pet hair, leaves, and dust can make the problem worse by blocking drainage and giving bacteria more places to thrive.
To keep your lawn fresh:
Clear debris regularly with a rake or hose.
Remove solid waste promptly.
Rinse “potty zones” at least once a week with a garden hose.
If odors persist, try a turf-safe pet odor neutralizer, or use a simple home remedy: sprinkle baking soda on the area and rinse with a vinegar-water solution.
For long-term prevention, consider turf products with built-in antimicrobial technology, which helps stop odors before they start.
Need help choosing the right turf for pets? Ask Us! We can help!
Yes — in fact, it’s becoming one of the most popular choices for playgrounds, schools, and family backyards.
Unlike natural lawns, artificial turf doesn’t require pesticides, weed killers, or fertilizers — all of which can expose children to harmful toxins. Instead, turf provides a safe, chemical-free play surface that’s kid- and pet-friendly.
Today’s artificial grass is manufactured without lead or other hazardous materials (you can always confirm with your turf provider if you have specific concerns). Plus, it’s hypoallergenic, making it a great option for children who suffer from seasonal allergies.
With its soft texture, durability, and safety features, artificial grass creates the perfect environment for worry-free outdoor play.
Artificial grass is designed to let liquids — including rainwater and pet urine — flow through the turf backing and into the sub-base below.
There are two main types of turf backing:
Fully Permeable Backing – Ideal for high-drainage areas like pet runs, spots under downspouts, or low-lying areas prone to puddling. Premium permeable turf can drain more than 1,500 inches of water per hour, making it the best option for pet owners.
Hole-Punched Backing – Suitable for areas with light to moderate rainfall. This type of turf drains at a slower rate of about 50–500 inches per hour.
Choosing the right backing ensures your turf stays clean, dry, and low-maintenance.
Infill refers to the tiny particles spread and brushed into artificial turf. These particles settle between the blades, helping them stay upright while adding softness and a springy, natural feel underfoot.
Beyond comfort, infill serves several important purposes:
Stability – Its weight acts as a ballast, keeping turf from shifting or wrinkling.
Protection – It shields the turf backing from harmful UV rays, extending its lifespan.
Performance – Different types of infill can reduce odors, improve drainage, or create extra cushioning.
Common infill materials include silica sand, crumb rubber, zeolite (a volcanic mineral that absorbs moisture and neutralizes odors), walnut shells, and acrylic-coated sand. Each has its own advantages depending on whether the turf is for pets, sports, landscaping, or playgrounds.
Yes — in fact, it helps keep them away.
When you replace natural grass with synthetic turf, you eliminate the soil, food sources, and hiding spots that many bugs and rodents rely on. Plus, the fast drainage of artificial grass prevents standing water, so you won’t have to worry about muddy puddles where mosquitoes breed.
While no surface can get rid of pests entirely, homeowners with artificial grass typically experience far fewer issues with insects, ticks, and other unwanted critters.
It’s rare, but possible. With turf that uses a hole-punched backing, a few weeds may occasionally find their way up through the drainage holes.
To minimize this, installers typically place a weed barrier underneath the turf. Even so, a few stubborn weeds can sometimes sneak through.
The good news? Unlike a natural lawn, you’ll never deal with widespread weed problems. If you spot one or two, simply pull them out and toss them away — quick and easy.
Artificial turf benefits from regular brushing to restore its appearance and prevent matting. Periodic brushing will help keep your turf looking lush and inviting.
Brush against the grain of the turf fibers. This means brushing in the opposite direction of how the grass lies.
Use a brush with synthetic bristles: Avoid damaging the fibers.
Grooming frequency: Weekly for high-traffic areas, monthly for low-traffic
Cold Climates: In colder climates, use a plastic snow shovel or brush with soft bristles to remove snow without damaging the turf.
Hot Climates: In hot weather, spraying the grass with cool water can help lower its temperature, making it more comfortable for both people and pets.
Weed Control: Regularly inspect the edges and seams for any signs of weeds and remove them promptly, either by hand or with a spot application of herbicide safe for artificial turf.
- Keep fireworks, cigarettes, and hot objects away from the turf.
- Cover or remove nearby sprinkler heads to avoid mineral deposits on the turf.
- Beware of reflected sunlight from windows, lights, metal, glass, or any reflective surfaces, as it can melt turf fibers.
- Beware of heavy objects and equipment.
- Do not let vehicles idle on the turf to prevent heat damage.
- Do not use metal rakes or a brush with metal bristles.
- Avoid using harsh chemicals or abrasive cleaners on artificial grass, as they can damage the fibers.
- Keep sharp objects away from the artificial grass to prevent tears or punctures.
To Prevent Compaction:
Move - Move furniture periodically and redistribute infill to prevent compaction. Rotating heavy items like outdoor furniture can help prevent permanent indentations.
Brush - Once you move the heavy item, brushing can help restore its appearance and prevent matting. Periodic brushing will help keep your turf looking lush and inviting.